FAQ

The Ins And Outs of How We Do Business

How soon must I cancel my appoinment?


Please cancel your appointment within 48 hours of your scheduled appointment date and time.




Do I need to provide any of the cleaning products/materials or equiptment?


For clients of our Home Cleaning service, our clients supply the products they wish to have used in their homes. We've found this to be an ideal practice in ensuring our clients are happy with the service. For clients of our Move In/Move Out Cleaning, we supply all cleaning products.




Do your wash windows?


Unfortunately, we do not wash windows.




What can I expect from my house cleaning?


Kitchen and Bathrooms: We clean the outside of appliances, counters, sinks, showers, tubs and toilets, clean the baseboards and woodwork, and vacuum and/or mop the floors. For the rest of the house: We remove all cobwebs throughout the house. We dry dust all of the furniture - polish is used only upon request. Glass tables are cleaned with glass cleaner, top and bottom. We clean all mirrors, French doors, glass sliding doors and windows that are over the kitchen sink.